I Don't See My App

Our team is always on the lookout for customer feedback on new apps to add to our expanding lineup. If there's an app you need, let us know! Here are the step-by-step details for how a new app is created:

1. Send us an email at support@glances.com or schedule a short meeting. Include the app your team uses. Additional information about your workflow or this specific use case is also helpful so we can get the data just right.
2. Our Customer Success Team reviews your request and may ask some clarifying questions. They send your request to our development team.
3. Our development team reviews the app. Because we often partner with each app's development team to ensure compatibility between products and the right flow of information using our proprietary API calls, we will also review the developer requirements for each app.
4. Once we've confirmed adding the app is possible our development team gets to work adding the new app and its data.
5. Our Customer Success Team follows up with you to let you know the app is now available.

FAQs

Does adding an app cost money?

Normally no. We're eager to help teams succeed and most apps can be implemented as part of our normal creation process.

What if I have more questions?

We're happy to help! Let us know any questions at support@glances.com at any time.