Zendesk is a well-known customer service platform that offers omnichannel methods for communicating with customers.
To connect Zendesk, follow the steps below:
- From the Zendesk page within Glances, click Connect Zendesk
- Enter your Zendesk subdomain. (Note: Your subdomain is the text that appears before zendesk.com when logged in to Zendesk. It should look something like companyname.zendesk.com.)
- Click Connect
- Enter your Zendesk credentials and click Sign in