Zendesk is a well-known customer service platform that offers omnichannel methods for communicating with customers.
Connection Requirements
To connect Zendesk, follow the steps below:
- From the Zendesk page within Glances, click Connect Zendesk
- Enter your Zendesk subdomain. (Note: Your subdomain is the text that appears before zendesk.com when logged in to Zendesk. It should look something like companyname.zendesk.com.)
- Click Connect
- Enter your Zendesk credentials and click Sign in
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