Crisp is an all-in-one multichannel messaging platform that connects companies & customers. With Glances, see conversation details, as well as assignment details, resolution status, and unread messages.
Connection Requirements
To connect to Crisp, you will:
- From your account glances.com, click Connect on the Crisp app tile. (If you don't see the Crisp tile, you can quickly add it by clicking + under My Apps.)
- Enter your Crisp Identifier, Key, and Website Identifier
- Your Crisp Identifier and Key can be found by logging in at https://go.crisp.chat/account/token/.
- Your Website Identifier from your Crisp Dashboard, as found here.
- Click Connect.
Once connected, you can search for Crisp data within the Glances widget. To make changes to the data that displays, you can edit your Glances at any time.