Freshdesk

Delight your customers and win them for life Freshdesk is an Omnichannel, AI-driven, Self Service solution for customer service. With Glances, you can extend Freshdesk data to be visible from any webpage you visit. Get insight into data such as open tickets you're assigned, company details, contact tickets, and contact details.

Connection Requirements

To connect to Freshdesk, you will:

1. From the Freshdesk app page on Glances, click Connect Freshdesk
2. Enter your Freshdesk API Key and Freshdesk Subdomain
3. Enter your Freshdesk login credentials
4. Click Connect