Help Scout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals. With Glances, view conversations and contact details. Additionally, view unassigned and open conversations within My Daily Glances.
Connection Requirements
When connecting Help Scout within Glances, you will:
- Navigate to My Apps within your Glances dashboard and click the app's gear icon. (If you don't see the app you need, you can add it.)
- Click + to add a Team or Personal Connection.
- Enter your Help Scout credentials.
- Click Log In.
- Click Connect.
Once connected, you can search for Help Scout data within the Glances widget. To make changes to the data that displays, you can edit your Glances at any time.