Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. With Glances, you can view ticket details for a record as well as open tickets assigned to you.
Connection Requirements
To connect to Groove, you will:
-
- Navigate to My Apps within your Glances dashboard and click the app's gear icon. (If you don't see the app you need, you can add it.)
- Click + to add a Team or Personal Connection.
- Add your private token.
- Click Connect.
Once connected, you can search for Groove data within the Glances widget. To make changes to the data that displays, you can edit your Glances at any time.